gb11 | Responsible Gaming — Play Safe and Stay in Control

Our philosophy

When gaming becomes a problem

Online gaming and betting are a source of entertainment for many people. However, for some, it can gradually develop into a problematic habit. At gb11, we take responsible gaming very seriously.

Our goal is simple — to keep you in control at all times. Set your spending limit, manage your time, and whenever you feel like stepping away, don't hesitate to stop.

At gb11, we provide tools and support to make responsible gaming easier. Your wellbeing matters to us more than any profit.

Remember: gambling is not a source of income. Chasing losses with bigger bets is dangerous.

Time Limits

Set your own daily playtime limit and stick to it.

Budget Management

Only bet what you can afford to lose.

Take a Break

Taking regular breaks from gaming is a healthy habit.

Tell your family

Keep someone you trust informed about your gaming habits.

Gb11's Responsible Gaming Tools

Free tools we provide for your protection

Set a Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Limits take effect immediately, and any increase requires a 24-hour waiting period.

Session Time Limit

Set a time limit for each gaming session. Once your allotted time is up, gb11 will automatically send you an alert and, if needed, end the session on your behalf.

Reality Check Alerts

At regular intervals, gb11 will remind you how long you've been playing and how much you've won or lost. This helps you make informed decisions.

Cooling-Off Period

Feel like you need a break for a while? Set a cooling-off period from 1 day up to 6 weeks. During this time, no deposits or betting will be possible on your account.

Self-Exclusion

If you feel you need a longer break, you can activate a full self-exclusion for anywhere between 6 months and 5 years. During this period, your account will be completely inactive and you will not receive any marketing communications.

Loss Limit Setting

Set up automatic play limits so the game stops once you've lost a set amount. This helps protect you from chasing losses with bigger bets.

Recognize the Warning Signs

Signs of problematic gaming

If any of the signs below apply to you, it's time to take notice. Seeking help when you need it isn't weakness — it's courage.

Possible warning signs

Spending beyond your budgetBetting with money set aside for essentials or savings.

Chasing lossesPlacing bigger bets to try to recover your losses.

Hiding it from family and friendsHiding or lying about your gaming habits.

Unable to StopCan't stop even when you want to.

Emotional DistressFeeling restless or irritable when you're not playing.

Impact on work or studiesGaming is negatively affecting your professional or personal life.

Check yourself

Quick Self-Assessment

Answer the following questions honestly. This isn't a substitute for professional advice, but it can be an early indicator.

1. In the past month, have you spent more money on betting than you originally planned?

Yes, often Sometimes Never

2. Do you feel restless or anxious when you can't bet?

Yes, often Sometimes Never

3. Are you hiding your gaming habits from family?

Yes Occasionally No

If most of your answers are "Yes" or "Sometimes," please reach out to our support team or seek guidance from a professional counselor.

Ways to keep yourself protected

Practical Tips for Responsible Gaming

Set your budget upfront

Before you play, decide on a spending limit for the day. Once that budget is gone — win or lose — call it a day. It's the most effective habit you can build.

Set a Fixed Day and Time

Instead of playing every day, set aside a few specific days each week. Avoid betting late at night or during moments of stress.

Treat winnings as a bonus

Expecting a regular income from betting is dangerous. Treat winnings as a bonus, not a source of income — that mindset is what keeps you in a healthy place.

Let someone close to you know

Let a family member or trusted friend know about your gaming habits. They can help you stick to your limits and step in if they're concerned.

Find alternative entertainment

Sports, reading, watching films, or spending time with family are all healthy alternatives to gaming. The other joys in life matter just as much.

Don't Hesitate to Ask for Help

If you're struggling to manage on your own, seek professional help. gb11's support team and specialist counselors are here to assist you in complete confidence.

Frequently Asked Questions About Responsible Gaming

Questions You Might Have

Log in to your gb11 account and go to "Account Settings". You'll find the "Responsible Gaming" option there, where you can easily activate deposit limits, session time limits, cooling-off periods, and self-exclusion. All limits take effect immediately.

Yes, completely safe. Activating self-exclusion only stops betting and deposits. Any balance remaining in your account can be withdrawn at any time. gb11 will never hold your funds during a self-exclusion period.

A cooling-off period is a protective measure and cannot be cancelled early. It expires automatically once the set duration ends. The same rule applies to self-exclusion. This is intentionally designed to prevent impulsive decisions.

gb11 strictly enforces an 18+ policy. Age is verified at registration, and confirmed through national ID during the KYC process. If there are minors in your household, we recommend using parental control software.

You can reach gb11's customer support 24/7 — by email at support@gb11.bet or via live chat. You can also consult a mental health professional or counselor. Remember, asking for help takes courage.

Yes, all your gaming settings and support communications are completely confidential. gb11 never shares your personal information or gaming limits with any third party. Our privacy policy applies at all times.

Safe Gaming

Play Responsibly — Join GB11

At gb11, your enjoyment and safety are both our responsibility. Register today and use our responsible gaming tools, completely free of charge.

Register Now Download the App

Responsible Gaming — The Complete Guide to Safe Gaming at GB11